For my kids there is no bigger going out to eat treat than McDonald’s. My daughter and I have birthdays one day apart and last year she eagerly suggested that we have our birthday meal together there. As as kid I loved McDonald’s as well. We lived on my grandparent’s ranch and it was such a huge treat to ‘go into town’ (about an hour away) and get a Happy Meal.
You would think that with more than 30 years as a McDonald’s customer, I would know pretty much what there is to know about McDonald’s. However, I was recently invited behind the scenes (I even got to don a hat and make my own Big Mac) and I found out that there was quite a lot I didn’t know about what goes on under the golden arches.
1. The Happy Meal boxes turn into trays
Did you ever notice that little tab on the side of the Happy Meal box? Nope, me neither. Give it a tug and the top comes off making a handy little try for the kids.
2. The order kiosks have a wheelchair & child friendly option
Want the kids to be able to order themselves at the kiosk? Simply press the wheelchair icon on the bottom right of the kiosk and the screen comes down to meet them. (Probably best to still supervise of you might end up with 4 ice creams and a Big Mac for lunch!)
3. Table service
Some McDonald’s have table service. This means you can place your order, sit down and leave your receipt on the table and wait for the food to come to you. Less queing with the kids = win in my book!
4. Mobile ordering
You can in fact, skip the ordering all together with a McDonald’s app. I didn’t try it but apparently you can download the app, pre pay and simply check in and sit down. This would be perfect when you’ve got a big group with you
5. Family friendly tablets
The tablets at McDonald’s are on a family friendly setting so they’re set up to be safe for little ones to use. There is free Wi-Fi too (this one I already knew!).
6. You can charge your phone while you eat
7. McDonald’s supports local football teams
Since 2002 McDonald’s has supported local, grassroots football teams. They have recently launched our a Better Play programme to help raise standards at grassroots football clubs through better safety, advice, coaching for coaches, kit, support and recognition for volunteers.
8. There are over 500 combinations of things you can order
We always order the same things when we go to McDonald’s so this one really surprised me. 500!? McDonald’s has really been working on personalising the menu so you can really come up with 500 combinations.
9. Technology everywhere
Ever wondered how they know whose meal belongs to who in those two lane drive-throughs? Wonder no longer! A computer uses face recognition when you order which is then matched with your face when you pull up to the window.
In fact, everything is computerised and timed to make service faster and more efficient.
10. Food prep
There were little things that surprised me like the fact that they track their cheese not only by the expiration date (that’s a given) but also by the ‘optimal temperature time’. You can’t just put a cold slice of cheese on a warm bun so they actually track how long it’s been at room temperature.
McDonald’s now uses a combination of Sunflower and Rapeseed oil for all of their fried products and recycle their waste oil They’ve also been using free range eggs since 2001 and their burgers are made up of 100% Irish and British beef.
I couldn’t go without a quick go in the play area. I do wish our local McDonald’s had one!
After the tour I got to treat myself to a McCafe Iced Mocha (a bit too sweet for me to finish) and a Big Mac (excellent if I do say so) made by my own two hands!